About Our Returns Policies

zavael.com offer returns for items within 30 days of receipt of shipment.

Zavael.com Returns Policy

Items shipped from Zavael.com, including Zavael Warehouse, can be returned within 30 days of delivery, with some exceptions:

For information about products that can't be returned, see Items that Can't be Returned.

To determine if a product sold by Zavael.com has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 30-day return policy applies.

For products purchased from the Zavael Global Store, see Zavael Global Store Returns.

For more information on refund timing and amounts (including partial refunds and restocking fees), see Refunds.

If you have returned an item to Zavael by mistake or included something not intended for Zavael in a return, see Mistaken Returns. If you have already received a refund and are expected to return the item, you can create a return request. For more information about how to create a returns request see Return Items You Ordered. You will be charged if an item that is expected to be returned is not sent back to us.

If the item has already been sent back to us and you have received an email asking you return it or have been charged for item, we will reverse the charge as soon as the return is processed by us. It might take additional time for your financial institution to make funds available in your account.

To prevent and detect fraud and abuse, in some circumstances Zavael may require additional information and documentation from you, such as a government-issued photo identification, to consider processing a return or providing a refund or replacement. All personal information you provide will be handled in accordance with our Privacy Notice, which is linked at the bottom of this page.